has worked for many years as a psychologist in private practice following a career as an educational psychologist and consultant. Her interests lay in the emotional, mental, physical and spiritual well being of children and their parents and adults both at home and in the workplace. Helping people to manage their lives through therapy and education led to further studies in NLP, Accelerated Learning, hypnosis, Emotional Freedom Technique , kinesiology, mediation and conflict resolution.
In addition to being a qualified teacher, Elizabeth Collins has a Master’s degree in psychology, and a Master’s degree in management. She has lectured at the University of Western Sydney in management and educational psychology and has provided numerous workshops in assertiveness, stress and anxiety management, goal setting and conflict resolution.
This book targets adults who need more skills to be assertive or who have the skills but feel guilty or uncomfortable being assertive.
It contains a range of strategies and exercises to help people be assertive.
A number of scenarios about situations where people are aggressive or passive rather than assertive are given to illustrate these behaviors.
Examples are then given to illustrate assertive responses instead.